Assistant Manager

Job Description:

SugarBird Wines Union Grove is a neighbourhood wine shop and bar with a curated wine list, offering personal service, a weekly changing wine list, small menu of food accompaniments and weekly wine events. Sister venue to SugarBird In The Gardens, this is a key role we are recruiting for, and at an exciting time for the company.

Day to Day Operations:

·        Assisting in the daily operational business of effective team management, property management, customer relations and licence adherence.

·        Drive standards: Our candidate will be a strong communicator and push our teams to excel, delivering on procedural standards and identifying training opportunities and areas for improvement across the business.

·        Order taking: Efficiently and accurately process customer orders, ensuring they are guided in their choices

·        Sales Opportunities:  The bar team effectively sell products to each customer, identifying sales opportunities at every stage

·        Prepare Cold Food: Participate in the preparation of food platters that complement our wine offerings, ensuring quality, presentation, consistency, timely and hygienic service

·        Handle Card Transactions: Handle transactions with precision, maintaining a secure and organized approach.

·        Opening and closing Procedure: Responsibility of the property and its contents whilst being a keyholder and following the standards of opening/closing procedures consistently

·        Health & Hygiene: Maintain a high standard of cleanliness, adhering to health and hygiene protocols to create a safe and inviting environment for our patrons.

·        Licensing Laws: Uphold a strict adherence to licensing laws and regulations at all times, ensuring the responsible and legal service of alcohol, and adhering to the Licensing Objectives at all times

Qualifications:

We're looking for individuals who possess the following qualities:

• WSET 2 or prior wine industry experience essential
• 2 years experience in a Manager position within a hotel, restaurant, bar
• Excellent Communication skills
• 100% Customer focus mentality
• Retail Management experience desired but not essential
• Ability to work and train to procedures
• Proven leadership and team management capabilities
• Ability to solve problems effectively
• Flexibility to work nights, weekends, and holidays as needed
  

If you're experienced, professional and ready to join a fantastic team in a dynamic environment, we'd love to hear from you!

Discover the world of wines at SugarBird Wines and be a part of something truly exceptional. We can't wait to welcome you aboard!

Job Type: Full Time Permanent

Salary: £14.20 per hour

Benefits:

• Company pension
• Employee discount
• Store discount
• Share of Tronc

You must have a valid right to work in the UK Visa and/or be a UK resident.

Please email your CV to hello@sugarbirdwines.com